Our opening hours in Wollongong and Nowra are 8-5 on weekdays and 9-2 on Saturdays. Unanderra is an unmanned facility and requires an appointment.

You absolutely can transfer to a different unit if it's too big or too small, for no cost. Naturally, moving into a larger unit will mean you will have to pay more per month and vice versa.

We charge a month in advance so the minimum rental fee is one month. After that one month we require 14 days notice to vacate and any money left over when you vacate will be refunded to you.

Yes, we are always running special offers. Please refer in store for more information. Also like us on facebook to keep updated with all the special offers.

We have no hidden fees, we do however charge a late fee of $11 if your account is 10 days past the due date. We will give ample notifications reminding you of any overdue payments.

We don't personally help with moving belongings into storage but we're more than happy to recommend removalists if you ask. We also do have available courtesy trailers for your use which you can use with a standard C class license. This does require a booking and a $50 deposit which will be returned to you on safe delivery of the trailer.

The contract holder and anyone else you choose to put on the list can access your unit. Identification must be shown for non contract holders and we have a signing in and out procedure for every visitor who is accessing units in our secure warehouse.

We have a wide range of quality boxes at competitive prices. We also sell protective covers for your furniture & mattresses, locks, tape, butchers paper, bubble wrap and an array of other items to assist you with your move. Jump on over to our website for a comprehensive list and pricing.

You are billed per calendar month and have the option of paying via cheque, cash, direct debit, credit card (No Amex or Diners) or you can set up an auto payment to come out every month.

You must not store hazardous, dangerous, illegal, stolen, perishable, environmentally harmful or explosive goods. This includes food. If you have any doubts just ask our freindly staff in the centers